Effective Date: [2nd March 2022]

Earthfit Solutions Pvt. Ltd. (“Earthfit,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.earthfit.in, use our products and services, or interact with us through online or offline means.

Please read this Privacy Policy carefully. By accessing our website or using our services, you agree to the practices described below.

1. Information We Collect
We may collect the following types of personal and non-personal information:

1.1 Personal Information: – Full name
– Email address
– Phone number
– Organization name
– Billing/shipping address (if applicable)
– Device usage and stove tracking data (via IoT)
– Any information voluntarily submitted via forms, contact pages, or surveys

1.2 Automatically Collected Information:
– IP address
– Browser type and version
– Time zone setting
– Operating system
– Pages visited, time spent, and clickstream data (via cookies and analytics tools)

2. How We Use Your Information
We use the information collected to:
– Respond to inquiries and support requests
– Provide our products, services, and updates
– Track stove usage data for carbon credit reporting
– Improve our website, products, and services
– Send newsletters, promotional offers, or project updates (only if you opt-in)
– Comply with legal obligations and industry standards

3. Sharing and Disclosure of Information
We do not sell your personal data. However, we may share your information with:
– Technology providers (IoT device platforms, analytics providers)
– CRM and marketing tools (e.g., Zoho, Google Analytics)
– Carbon credit registries (e.g., Verra, Gold Standard) for validated reporting
– Partners or field NGOs involved in stove distribution or training
– Government agencies or legal authorities, if required by law

All such partners are bound by confidentiality agreements.

4. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law (e.g., for carbon offset documentation or regulatory compliance).

5. Your Rights
You have the right to:
– Access, correct, or delete your personal data
– Withdraw consent at any time (where processing is based on consent)
– Opt-out of marketing communications
– Lodge a complaint with a data protection authority (if applicable)

Please email us at info@earthfit.in for any such requests.

6. Cookies and Tracking
We use cookies and similar technologies to:
– Recognize returning users
– Analyze traffic and improve functionality
– Personalize your browsing experience

You may modify your browser settings to disable cookies, but some features of our website may not function properly.

7. Data Security
We take reasonable and appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include SSL encryption, secure servers, password protections, and access controls.

8. International Data Transfers
If you are located outside India and choose to provide information to us, please note that we transfer data to India and process it there. Your consent to this Privacy Policy represents your agreement to that transfer.

9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

10. Updates to This Privacy Policy
We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” at the top of the page and, where required, notify you of significant changes. We encourage you to review this page regularly.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us at:

Earthfit Solutions Pvt. Ltd.

Email: info@earthfit.in
Website: www.earthfit.in